Tài Khoản Khách
ngày 4 tháng 4 năm 2024
We travel intensively and spend a lot of time in hotels all over the world. The Clement is impeccable on all dimensions (location, rooms, food and amentities) but the _service_ is absolutely off-the-charts outstanding. Our last stay was in the midst of a tumultuous few days for us when we were juggling dynamic business and personal obligations. We kept having to extend our stay in Palo Alto and then had to leave on short notice. The front desk staff of the Clement, with a very special mention for Gail, were kind, flexible, understanding and helpful beyond all expectations. For example, being super-flexible about check-in/check-out times and moving our resevation around, letting us camp out in the conference room until our late flight, helping with document printing/signatures/scanning/courriering and more. Absolutely amazing. Thank you and see you again soon!
Dịch